82 CSE Global Limited 2024 SUSTAINABILITY REPORT 4.3 MATERIALITY ASSESSMENT A materiality assessment is crucial in identifying the ESG issues most relevant to our business and stakeholders. CSE employs a structured approach to assessing and prioritising ESG topics with the most significant impacts on the environment, society, and key stakeholders. This approach consists of four steps: identifying preliminary material topics, conducting stakeholder engagement, prioritising material topics, and approving material topics by the Board. Our most recent materiality assessment was conducted in FY2023, re-evaluating the relevance of our ESG focus areas and ensuring our stakeholders’ concerns were being addressed. This process allowed us to refine our sustainability targets and prioritise the most relevant ESG issues for our business and stakeholders. In FY2024, we performed an internal materiality review and concluded that the list of material topics remained relevant to our business. The following table below highlights our key focus area and respective material topics in FY2024. Stakeholders Significance of stakeholders to us Purpose of Engagement Policy and procedure to address stakeholders’ concerns Supplier To implement our sustainability agenda effectively and meaningfully, it is important that our suppliers and partners share our values in our business practices in the areas such as the environment, human rights, labour practices and corporate ethics. Such alignment of values is a crucial part of building mutually beneficial relations with supplier and channel partners to enhance both our own competitiveness and that of our partners’. • Environmental, labour and human rights impact in the supply chain • Supplier Selection and Regular Review Process Community As we transition towards high value-added business areas, attracting and retaining skilled talent is critical to our long-term sustainability. Our community engagement efforts prioritise youth education and targeted local support through donations, sponsorships, fundraising and volunteer initiatives. • Impact on communities and local economies, and future generation education • Economic value generated and distributed to local community • Selection of Community Initiatives in Alignment with Organisation Goals Key focus area Material topics Protecting our environment for future generations • Climate resilience • Reduction of carbon footprint Caring for our employees • Employee well-being • Workplace health and safety • Future-ready work Focusing on our customers’ needs • Customer feedback and satisfaction • Service quality and safety • Data security and privacy Partnering our suppliers • Supply chain management Supporting our community • Local communities Corporate governance • Ethics and compliance • Economic performance
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