2023 SUSTAINABILITY REPORT 92 CSE GLOBAL LIMITED 7.2.2 FAIR EMPLOYMENT PRACTICES To attract and retain our employees, we ensure fair employment practices and is guided by our HR management principles and policies as well as Recruitment Procedure, which covers key areas such as remuneration, benefits, health and safety, career development and training. Due to the nature of our business operation which spans different geographic locations and comprise of our employees from a diverse range of background, the HR policies implemented considers the prevailing laws and regulations as well as local culture, norms, and racial sensitivity of each location. For example, the HR practices at our Singapore office is guided by the Tripartite Guidelines on Fair Employment Practices (“TGFEP”), which outlines fair and merit-based employment practices which must be adhered to. In FY2023, zero cases of discrimination were reported. All HR policies are communicated to our employees annually through our Employee Handbook, which is regularly reviewed by our Management. Additionally, we also seek feedback from our employees to ensure that our concerns are addressed. 7.2.3 EMPLOYEE ENGAGEMENT AND FEEDBACK We engage with our employees through various communication sessions to ensure our employees understand our objective and our purpose. This is done through customised communication sessions based on each employee category. We also established employee objective setting, performance review as well as exit interview in the case of resignations, to better understand the concern of our employees and gather feedback, which can aid in the improvement of overall management and operation of the organisation. Additionally, our employees have access to feedback channels specific to different business and functions for issues relating to health and safety or compliance amongst others. Our leaders and managers of the specific business and function have oversight of the feedback channels. A reporting and escalation channel has also been established for any feedback which requires the attention of higher management. 7.2.4 EMPLOYEE BENEFITS AND WELL-BEING Benefits such as parental leave and compassion leaves are provided to our employees in addition to the statutory benefits outlined by the respective local statutory manpower legislation for countries, we have operations in. For countries with local laws and regulations on pension and healthcare for our employees, our HR management practices will adhere to the respective laws. For example, we participate in the Central Provident Fund (“CPF”) personal savings scheme, which is a compulsory comprehensive savings and pension plan for working Singaporeans and permanent residents to fund our retirement, healthcare needs, and home ownership. We place great focus on the well-being of our employees as a productive, engaged, and healthy workforce is one of the single biggest contributing factors to the success of our businesses. We adopt flexible work arrangements and offer our employees various programmes to support our health and wellness. For example, our operations in Australia have implemented a Wellbeing Strategy to increase staff engagement as well as mental and physical well-being of our employees. This includes the implementation of initiatives such as excellence awards, monthly well-being workshops and complimentary fresh fruits available at all offices, amongst many others. 7.2.5 HUMAN RIGHTS We strive to protect the rights of the people and communities which we operate in, and we have a zero-tolerance stance against any form of discrimination and harassment at the workplace as well as modern slavery. This is ingrained in our Code of Conduct, Anti-Slavery Policy and Modern Slavery and Human Rights Framework, which outlines expectations relating to the prohibition of discrimination and harassment, protection of privacy and prohibition of forced and child labour. In FY2023, zero cases of forced labour, child labour or young workers, and human rights-related grievances were reported. We also respect our employees’ rights to freedom of association, and our employees can be members of trade unions and professional bodies.
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