2023 SUSTAINABILITY REPORT 82 CSE GLOBAL LIMITED Stakeholder Significance of stakeholder to us Material Issues Addressing stakeholders’ issues Supplier To implement our sustainability agenda effectively and meaningfully, it is important that our suppliers and partners share our values in our business practices in the areas such as the environment, human rights, labour practices and corporate ethics. Such alignment of values is a crucial part of building mutually beneficial relations with supplier and channel partners to enhance both our own competitiveness and that of ours. • Environmental, labour and human rights impact in the supply chain • Supplier Selection and Regular Review Process Community In our vision in moving our business to high value-added business areas, abilities to identify and attract people with knowledge and talent are crucial to sustainability of our businesses. Within a broad range of our community engagements, we focus on the education of today’s youth and providing financial and practical support to targeted local and communities, through donation, sponsorship, fundraising and voluntary activities. • Impact on communities and local economies, and future generation education • Economic value generated and distributed to local community • Selection of Community Initiatives in Alignment with Organization Goals 4.3 MATERIALITY ASSESSMENT We conducted a materiality assessment in FY2023 to re-evaluate our material ESG focus areas and ensure our stakeholders’ concerns were being addressed. Our stakeholder engagement considered our stakeholders views of the relative impacts of the various material sustainability topics, as well as their suggestions to enhance our sustainability performance and updating our sustainability targets. Through this process, we refreshed our material topics to better prioritise our sustainability efforts, allowing CSE Global to focus on the most relevant ESG-related issues for our business and stakeholders in this reporting period. The following table below highlights our key focus area and respective material topics in FY2023. Key focus area Material topics Protecting our environment for future generations • Climate resilience (Section 6.2) • Reduction of carbon footprint (Section 6.3) Caring for our employees • Employee well-being (Section 7.2) • Workplace health and safety (Section 7.3) • Future-ready work (Section 7.4) Focusing on our customers’ needs • Customer feedback and satisfaction (Section 8.2) • Service quality and safety (Section 8.3) • Data security and privacy (Section 8.4) Partnering our suppliers • Supply chain management (Section 9.2) Supporting our community • Local communities (Section 10.2) Governance • Ethics and compliance (Section 11.2) • Economic performance (Section 11.3)
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