SUSTAINABILITY DASHBOARD BRIBERY & CORRUPTION ZERO bribery & corruption cases in 2025 GOVERNANCE FINES ZERO significant fines in 2025 LAWS, REGULATIONS & COMPLIANCE ZERO non-compliance with laws and regulations in countries where Group operates in 2025 GHG EMISSION INDEX 2% reduction in GHG Emission Index (t CO2e/SGD million) in 2025 ENVIRONMENTAL PAPER CONSUMPTION INDEX 7% reduction in Paper Consumption Index (kg/SGD million) in 2025 WATER CONSUMPTION INDEX 20% reduction in Water Consumption Index (m³/SGD million) in 2025 CORPORATE COMMUNITY CONTRIBUTIONS $230K worth of community contributions by the Group & other stakeholders SOCIAL PEOPLE MANAGERS 13% of male employees are people managers 17% of female employees are people managers REVENUE $969M ECONOMIC OPERATING COSTS $212M LEARNING & DEVELOPMENT 4average training hours per employees CUSTOMERS 93% customer satisfaction index in 2025 WORKPLACE HEALTH & SAFETY ZERO fatalities recorded in 2025 ZERO high consequence work-related injuries in 2025 HUMAN RIGHTS ZERO incident of forced labour, child labour, young worker exploitation or human rights-related grievances in 2025 INCIDENT RATE 0.57 Total Recordable Injury Rate (TRIR) 0.13 Severity Rate DATA SECURITY & PRIVACY ZERO cases of loss of customer data, and substantiated complaints received concerning breaches of customer privacy. ANNUAL REPORT 2025 75
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